Lumevax Premium Support Center
Expert Technical Support & Maintenance Services
⚡ 24/7 Emergency Support • 🛠️ Factory-Direct Technicians
🌍 Global Remote Assistance • 💎 Extended Warranty Plans
Ensuring Your Display Systems Run Perfectly
Comprehensive Support Services
From installation to ongoing maintenance, we provide end-to-end support to ensure your Lumevax systems operate flawlessly
Factory-Direct Technical Support
Direct access to our manufacturing experts for genuine parts and custom solutions
Certified Engineering Team
Highly skilled technicians with extensive experience in display technologies
Complete Installation Support
End-to-end guidance from delivery to full system deployment
Preventive Maintenance Programs
Regular servicing and inspections to prevent downtime
Genuine Parts Supply
Original components directly from our factory for optimal performance
Remote & On-Site Service
Flexible support options with quick diagnostics and repairs
Software & Training Updates
Latest firmware updates and comprehensive operator training
Extended Warranty Plans
Comprehensive protection plans for long-term peace of mind
Multiple Support Channels
Choose the most convenient way to get the help you need
24/7 Hotline Support
Immediate assistance for critical issues
+86 400 829 0998 - 901
Live Chat Support
Real-time messaging with our technicians
Available on website
Email Support
Detailed technical support via email
support@lumevax.com
Emergency Support
Priority support for critical system failures
+86 21 3368 5537
Remote Support Services
Fast, efficient technical support without the need for on-site visits
Remote Technical Consultation
Expert guidance on system operations, configurations, and optimization
Remote Diagnostics & Repair
Advanced remote access for quick fault analysis and resolution
Proactive System Maintenance
Scheduled maintenance to ensure system reliability and performance
Service Level Agreement
Our commitment to resolving issues based on severity and impact
Complete system failure affecting operations
Response Time
Major performance degradation
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Partial system functionality affected
Response Time
Minor issues not affecting core functionality
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Need Immediate Technical Support?
Our expert support team is ready to resolve your technical issues quickly and efficiently